Customer Care & Connection Made Simple

Frequently Asked Questions

1. What makes Sphere Gifts different from traditional gifts?

Sphere Gifts offers a unique, personalized approach to client appreciation. Rather than generic, one-time gifts, we curate high-quality items that your clients can actually use, keeping you at the top of their mind for years. 

2. How does the ongoing gifting work?

After selecting a closing gift, you can choose a gifting category and term length (3 or 5 years). We’ll send two thoughtful gifts each year to your clients, maintaining a positive connection on your behalf. 

3. Can I customize the gifts with my branding?

Absolutely! Simply upload your logo, and we’ll include it in the gifts for a personal touch. This helps reinforce your brand in a memorable way. 

4. Do I need to worry about delivery or logistics?

Nope! Sphere Gifts handles everything, from curating to packaging and delivery. You can focus on your clients, and we’ll take care of the rest. 

5. What happens if my client moves or their contact details change?

If your client has an address change or update, just inform us, and we’ll adjust our records to ensure they continue receiving your gifts.

6. Are there any additional fees?

There are no hidden fees. You pay for the initial gift and the ongoing plan you select. We handle the rest, including shipping and gift curation.